Policies

Penalty & Repayment Policy

We believe in transparency and fairness. Here's our clear policy on loan repayment:

  • 10-day grace period after loan tenure completion
  • Penalty charges apply only after the grace period expires
  • Customers with arrears exceeding ₹3,000 are not eligible for higher loan amounts
  • Emergency exceptions available with valid supporting documents
  • All terms disclosed upfront with complete customer awareness

Our goal is to support you, not penalize you. Please communicate with us if you face any repayment difficulties.